The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Poolside
“The pool area was truly a highlight of our stay, featuring a perfect temperature and a serene atmosphere.” view full review
Delicious Dining
“I was pleasantly surprised by the quality of the food, which surpassed other all-inclusive experiences with its diverse and tasty offerings.” view full review
Great Activities
“The entertainment staff at the pool area were fantastic, providing fun activities that made our stay even more enjoyable.” view full review
Great Facilities
“The overall facility was high quality, enhancing our vacation experience with its cleanliness and well-maintained amenities.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Adults only
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Diving
Tennis court
Golf course
Billiard tables
Darts
Table tennis
Yoga class
Services
Room service
Housekeeping
Car hire
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Business
Business centre
Meeting/ Banquet facilities
Spa & Leisure
Saltwater pool
Seasonal indoor pool
Heated swimming pool
Beach access
Beach umbrellas
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Treatment room
Beauty treatment
Massage
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso,
Puerto Morelos,
Mexico,
77710,
Quintana Roo
City landmarks
Golf Course
Golf Club
720 m
Amusement Park
Mayan Water Complex
1.2
km
Galaxy
740 m
Wedding chappel
1.2
km
Harbour
Punta Maroma
2.1
km
Paradise Beach
1.6
km
Chapel
2.0
km
El Palenque Theater
2.1
km
Maroma Beach
2.1
km
Chetumal Puerto Juarez
Playa del Secreto Property Owners Assocation
3.0
km
Beach
Playa del Secreto
3.2
km
Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma
Dolphin Discovery Playa del Carmen Maroma
3.9
km
Beach
Playa Maroma
3.8
km
Golf Course
El Manglar Golf Course
4.0
km
Teatro Vidanta
4.3
km
Cirque du Soleil
4.3
km
Nearby
Playa Paraiso Golf Course
30 m
Restaurants
La Plaza Buffet
1.9
km
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
9.0
Location
9.5
Service
9.5
Dining
7.5
Guest reviews
8.8/10
based on 14 reviews
8.9
8.9/10 based on 33 reviews
William
United States,
August
2023
9.0/10
Staying at this hotel was an absolute delight! The rooms were spacious and modern with fully stocked mini-bars and nice size balconies. The service was top-notch, with everyone, from the groundskeepers to the managers, demonstrating extraordinary quality. The location along the fine sandy beach of Playa Paraiso in Mexico's Riviera Maya was simply perfect. The dining experience offered many great options, although some areas were a bit below expectations. The facilities were impressive, making my stay truly enjoyable.
Rooms
9.0
The rooms were spacious and modern, with fully stocked mini-bars and nice size balconies.
Service
10.0
The service was exceptional, with everyone going above and beyond to ensure a memorable stay.
Location
10.0
The hotel's location along the fine sandy beach of Playa Paraiso in Mexico's Riviera Maya was perfect.
Dining
7.0
The dining experience offered many great options, but some areas fell short of expectations.
Facilities
9.0
The hotel's facilities were impressive and added to the overall enjoyment of my stay.
John
United States,
July
2023
8.6/10
I couldn't have asked for a better stay at this hotel! The rooms were incredibly clean and well-kept, offering a spectacular ocean view. The fully stocked mini-bar was a nice touch. The staff, from groundskeepers to waiters and maids, were all so friendly and provided top-notch service. However, there was some confusion about the number of restaurants at the hotel. The location, right along the fine sandy beach of Playa Paraiso in Mexico's Riviera Maya, was simply amazing, with so many fun activities nearby. The dining experience had many great options, although there were instances of half-eaten trays of food. Overall, a fantastic experience with just a few minor hiccups.
Rooms
9.0
The rooms were kept extremely clean and offered a breathtaking Oceanview. The fully stocked mini-bar was a nice touch.
Service
9.0
The entire staff, from groundskeepers to waiters and maids, provided great service with extraordinary quality and consistency. Room service, car hire, and housekeeping were all top-notch.
Location
9.0
The hotel is located along the fine sandy beach of Playa Paraiso in Mexico's Riviera Maya, offering access to all the fun activities in the area. The Convention Center and a shopping center are nearby.
Dining
8.0
The dining options were generally fantastic, but there were instances of half-eaten trays of food. Despite this, the Manchego ratatouille was particularly delicious.
Facilities
8.0
The hotel's facilities were great, offering everything needed for a comfortable stay. Shops, commercial services, and a welcome drink added to the overall experience.